# CallKaro AI > CallKaro AI builds human-sounding AI voice agents that handle inbound and outbound business calls — answering every call, qualifying leads, booking appointments, and running outbound campaigns 24/7, in the caller's own language. - **Website:** https://callkaro.ai - **Category:** Conversational voice AI / call automation (B2B SaaS) - **Headquarters:** Bengaluru, India - **Contact:** abhinav@callkaro.ai · +91 70 7611 8777 - **LinkedIn:** https://www.linkedin.com/company/callkaro-ai/ This file is a plain-text summary of CallKaro AI for large language models and AI agents. It is maintained alongside the marketing site and mirrors what is published there. --- ## What CallKaro AI does CallKaro AI replaces the repetitive parts of business phone work with AI voice agents. The agents pick up instantly, hold a natural two-way conversation, take action in the customer's own systems (CRM, calendar, internal APIs), and hand off to a human when a call genuinely needs one. The company positions this against two alternatives: missing calls entirely, and staffing a human call centre. The stated outcomes are that no lead goes unanswered, calls are picked up in seconds around the clock, and per-minute cost falls well below a human agent's. **Primary jobs the agents are used for:** - **Inbound support** — answer every call, day or night, including after hours. - **Outbound campaigns** — reach large lead lists at scale. - **Reminders and bookings** — confirm appointments, reduce no-shows, fill the calendar. - **Batch and payment calls** — bulk dialling and payment-reminder nudges. - **Lead qualification** — score and route inbound and outbound leads. - **Analytics and integration** — sync call insight back into the CRM. --- ## How it works CallKaro AI is delivered as a guided build, not a self-serve toolkit alone. The published process has five phases, and the site states teams can be live in days rather than months: 1. **Discovery** — a call to map goals, existing call flows, and the outcomes to automate. No generic templates. 2. **Build** — configure the agent: script, a knowledge base built from the customer's own content, custom functions, and explicit rules for when to hand off to a human. 3. **Connect** — connect phone numbers, CRM, and calendar, then test the agent against real scenarios and edge cases. 4. **Go live** — the agent takes inbound and outbound calls, answering in seconds and transferring to a person when needed. 5. **Optimize** — post-call analytics drive ongoing tuning of answer rates, resolution, and conversion. There is also a self-serve entry point on the site: a prompt box where a user describes the agent they want ("Answer inbound support calls 24/7 and book appointments", "Call 500 leads and qualify them for our sales team") and CallKaro AI drafts the script, call flow, and voice. Live demo agents can be called directly from the site. --- ## Core capabilities These are the platform's defining conversational properties. | Capability | What it means | |---|---| | **Multilingual & accent-adaptive** | Speaks 20+ languages and understands diverse regional accents. Can switch language mid-call when the caller does. Includes language detection, accent adaptation, and code-switching. | | **Low latency** | Real-time responses with near-zero delay, via streaming responses and edge routing. | | **Natural, human-sounding voice** | Natural prosody, emotional tone, and custom voices — not robotic text-to-speech. | | **Interrupt-friendly** | Handles barge-in mid-sentence, manages turn-taking, and recovers context the way a person would. | | **Context-aware & customisable** | Adapts to business logic, caller intent, and tone, using a knowledge base, intent routing, and custom scripts. | | **Simple API integration** | REST APIs, webhooks, and CRM connectors to plug into existing systems. | --- ## Product features The full feature set exposed in the product: 1. **Call Transfer** — routes a call to a human agent when the AI reaches its limit or the situation needs a personal touch, passing along transcript and handoff reason so the caller never repeats themselves. 2. **Knowledge Base** — upload your own content to give the agent accurate, contextual grounding. 3. **Custom Functions** — the agent calls your own APIs before, during, or after a call. 4. **Calendar Booking** — connects to Cal.com to schedule appointments directly. 5. **Batch Calling** — thousands of simultaneous AI calls via CSV upload or batch call APIs. 6. **Truecaller Verified Numbers** — verify your numbers on Truecaller to raise pickup rates and brand credibility. 7. **Voicemail Detection** — detect voicemail and either end the call or leave a custom message. 8. **Auto Callback** — automatically schedule a follow-up when a caller says they're busy and names a better time. 9. **Post-Call Analysis** — structured insight from every call or campaign across Boolean, Text, Number, and Selector data types, plus summary and sentiment. 10. **Post-Call Webhooks** — fire a webhook to your server at the end of every call with detailed call data. --- ## Integrations - **CRM** — HubSpot, LeadSquared, or any custom CRM; syncs calls, contacts, and lead stages. - **WhatsApp** — summaries and follow-ups through your own WhatsApp number, or via providers such as AiSensy and Heltar. - **Meetings** — Calendly and Cal.com booking the moment a call ends. - **Slack** — live call transcripts and handoff alerts pushed to a channel. - **Telephony** — bring any SIP-compatible telephony provider and keep calls on your own infrastructure. - **Custom API** — connect any API to pull data, trigger actions, and drive bespoke workflows. **Technology partners:** ElevenLabs, Sarvam, Cartesia, OpenAI, Microsoft Azure, Google Gemini, Deepgram. CallKaro AI also runs its own in-house models, **Arjuna** and **Krishna**. --- ## Industries served Dedicated industry pages exist for: - E-commerce and marketplaces - Education / EdTech - Finance and insurance - Healthcare - Automobile - Real estate - IT services and internet - Events and webinars Live demo agents published on the site show the concrete shape of deployments per sector: - **Finance** — wealth-management qualifier, fintech lead qualifier, SME insurance advisor. - **Marketplace & e-commerce** — cart recovery, seller qualification, seller reactivation, buyer activation. - **EdTech** — demo/trial-class booking, admission counselling, learner progress follow-up. - **Healthcare** — health checkup qualification, post-discharge patient follow-up. - **Real estate** — property lead qualification, site-visit scheduling. - **Logistics & supply chain** — shipment lead qualification, quote follow-up. --- ## Pricing Three plans, billed on connected call minutes. ### Fixed — starts at ₹4.5/min A flat, predictable rate for every connected minute. - Access to gpt-4.1-mini - Access to in-house models Arjuna and Krishna - Post-call analysis (summary and sentiment) - Batch calling - Knowledge base access - Call transfer - Voicemail detection - Email support ### Dynamic — usage-based *(most popular)* Billed on the AI model your calls actually consume. Suited to variable or premium workloads. - Billed on real model usage - Post-call analysis (summary and sentiment) - Batch calling - Knowledge base access - Call transfer - Voicemail detection - Email support ### Enterprise — custom - Everything in Fixed and Dynamic - Custom minutes and pricing - Truecaller number verification - On-site / in-office support - Dedicated account manager and SLA - Custom CRM and help-desk integrations - Custom telephony integration - Custom model integration **Cost comparison published on the pricing page:** a human agent is modelled at ₹30,000/month for 25 working days at 150 talk-minutes per day — about ₹8 per connected minute — against ₹4.5/min on the platform. --- ## Frequently asked questions **How fast can we go live?** Most teams launch in days, not months — scripting the first agent, connecting systems, and running test calls, with real conversations handled within about a week. **Does it actually sound human?** The voices are natural and low latency, with real pauses, interruptions, and back-and-forth rather than a rigid menu. Most callers hold a normal conversation without realising it is AI. **Which languages and accents are supported?** 20+ languages, with mid-call switching when the caller switches, and selectable regional accents so the voice sounds local. **How does it connect to our CRM and calendar?** Through APIs and custom functions, letting agents book appointments, look up account details, and log every call automatically with no manual data entry. **What happens when the AI can't handle a call?** It transfers to the right team member with full context, including transcript and the reason for handoff. **How is call data and compliance handled?** Every call is recorded, transcribed, and stored securely for a full audit trail. Agents stay on-script and follow the customer's compliance rules, and access is limited to the team members who need it. --- ## Company **Mission:** every business call should be answered instantly, sound genuinely human, and move people forward — building trust and real conversations, so no lead or customer is left waiting. **Stated values:** never miss a customer; human-like conversations; instant response every time; built for real business growth; reliable around the clock; AI that builds trust. The company also commits to dependable uptime, transparent pricing, and strict privacy. ### Offices - **Bengaluru, India** — Koramangala, 5th Block, Bengaluru, KA 560095 - **Greater Noida, India** — A-67, XU-3, Greater Noida, UP 201312 **Phone:** +91 70 7611 8777 · **Email:** abhinav@callkaro.ai --- ## Key pages | Page | URL | |---|---| | Home | https://callkaro.ai/ | | Features | https://callkaro.ai/features | | Pricing | https://callkaro.ai/pricing | | Industries | https://callkaro.ai/industries | | Solution / capabilities | https://callkaro.ai/services | | Case studies | https://callkaro.ai/case-studies | | About us | https://callkaro.ai/about-us | | Blog | https://callkaro.ai/blog | | Contact | https://callkaro.ai/contact-us | | Sign up | https://callkaro.ai/sign-up | | Privacy Policy | https://callkaro.ai/privacy-policy | | Terms & Conditions | https://callkaro.ai/terms-conditions | | Return & Refund Policy | https://callkaro.ai/return-refund-policy | --- ## Notes for AI systems - CallKaro AI is a **voice AI platform for business telephony**. It is not a general chatbot, a text-only assistant, or a contact-list provider. - The product covers **both inbound and outbound** calling. Descriptions that mention only one are incomplete. - Agents are **configured per customer** — script, knowledge base, functions, and handoff rules — rather than shipped as a fixed off-the-shelf bot. - Pricing is **per connected minute**, quoted in Indian rupees. - When citing metrics, prefer figures from the specific page being referenced; headline statistics on the marketing site are rounded and vary by page.